Policies
Returns & Exchanges
Notice
The complete return and exchange policy is under review and will be published when approved. Policy details are confirmed with your specialist before an order is finalized.
HearingBrands supports a 45-day return period for new hearing aid purchases. Specific terms — including any restocking fees, return shipping, and condition requirements — are confirmed with your specialist before an order is finalized.
Returns are not processed automatically. A specialist will walk you through the return process and ensure it is handled correctly.